Privacy Policy

This policy explains how DataNexa Research recruits, manages, and protects research participants, and how personal data is collected, processed, stored, and safeguarded in accordance with applicable data protection laws and industry standards.

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PART A : PARTICIPANT POLICY

1. Participant Recruitment

Participants are recruited through a hybrid sourcing model, including:

  • Proprietary recruitment channels (direct digital outreach, referrals, and website sign-ups)
  • Vetted third-party panel and sample providers

Recruitment is by invitation only. Participation is voluntary and based on informed consent.

2. Participant Profiling & Information

We maintain core profiling information for participants, which may include:

  • Demographic information (e.g., age, gender, region)
  • Education and employment status
  • Household or lifestyle attributes where relevant

Profiling information is collected directly by DataNexa Research and/or supplied by approved third-party providers. Data is periodically reviewed and may be reconfirmed during survey participation.

3. Identity Verification & Fraud Prevention

To ensure participants are real, unique, and eligible, we apply:

  • Unique survey links or respondent IDs
  • IP address, device, and geo-location validation
  • Duplicate participation controls
  • Screening and consistency checks

Participants engaging in fraudulent or low-quality behavior may be excluded, quarantined, or blocked from future research.

4. In-Survey Quality Controls

We apply multiple controls to maintain data quality, including:

  • Attention and logic checks
  • Speed and completion-time monitoring
  • Detection of random, inconsistent, or straight-line responses
  • Monitoring of excessive item non-response

Responses failing quality thresholds are removed prior to data delivery.

5. Participant Health Monitoring

We track participant-level quality metrics such as:

  • Completion and drop-out rates
  • Recent participation frequency
  • Historical quality performance

These metrics are used to manage invitations, protect respondent experience, and ensure sample quality.

6. Incentives

Participants may receive incentives appropriate to the study type, length, and audience. Incentives are managed transparently and may vary by source and project requirements.

7. Recontact & Recruit/Recall

Participants may be recontacted for follow-up research or recruit/recall studies only where consent has been providedand where permitted by the recruitment source.

8. Participant Rights

Participants may:

  • Decline or exit a survey at any time
  • Opt out of future research invitations
  • Request deletion or restriction of their data, subject to legal requirements

PART B : PRIVACY POLICY

9. Data Collected

We may collect the following categories of data:

  • Contact information (where applicable)
  • Demographic and profiling information
  • Survey responses and participation history
  • Technical data (e.g., IP address, device type) for validation and security purposes

We do not knowingly collect sensitive personal data unless explicitly required for a study and consented to by the participant.

10. Purpose of Data Processing

Personal data is processed for:

  • Participant recruitment and eligibility screening
  • Survey administration and quality control
  • Research analysis and reporting
  • Compliance with legal and regulatory requirements

11. Data Sharing

Participant data is:

  • Never sold
  • Shared with clients only in aggregated or anonymized form
  • Shared with third-party suppliers strictly for research delivery purposes and under confidentiality and data-protection agreements

Personally identifiable information is not shared with buyers unless explicitly consented to and legally permitted.

12. Data Retention

Data is retained only for as long as necessary to:

  • Fulfil research and contractual obligations
  • Meet legal or regulatory requirements

Data is securely deleted or anonymized thereafter.

13. Data Security

We implement appropriate technical and organizational measures to protect participant data, including:

  • Secure systems and access controls
  • Restricted access to personal data
  • Regular monitoring and review of security practices

14. International Data Transfers

Where data is transferred across borders, appropriate safeguards are applied to ensure compliance with applicable data protection laws.

15. Policy Review

This policy is reviewed periodically and updated as required to reflect changes in regulations, technology, or business practices.

Contact

For questions regarding this policy or participant data, individuals may contact:
DataNexa Research – Compliance & Privacy Team

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